An Indian passenger alleged that the officials of a Chinese Eastern Airline misbehaved with the Indians at the Shanghai Pudong international airport. The Indian govt took up the matter with China after the incident came to light. However, the airlines refuted the allegations levelled against it.
After it came to the notice of the external affairs minister Sushma Swaraj, New Delhi took up the matter with the Shanghai Foreign Affairs Office of the Chinese foreign ministry and the Pudong airport authorities.
As per the Xinhua news agency, the airlines denied the allegations and said that after going through the related materials and checking the CCTV footage, it found nothing that can confirm the incident. In the statement issued by the Chinese Eastern Airline, it said, “Instead, the airlines employees offered meticulous service”. It also added that the airlines is dedicated to providing quality service to the passengers around the globe.
Earlier, according to some media reports, Satnam Singh Chahal who is the executive director of North American Punjabi Association wrote a letter to External Affairs Minister Sushma Swaraj in which he alleged that while travelling from the flight he noticed that the ground staff was insulting transit Indian passengers.
In the letter, Chahal wrote, “I noticed from their body language that they were frustrated from the rising border tension between India and China”, apparently referring to the nearly two-month long standoff between Indian and Chinese troops at Doklam in Sikkim section.
A few days ago, China has issued a safety advisory to its citizens in India to pay close attention while travelling in the country in order to avoid being affected by prevailing anti-China sentiment.