Indian Railways are soon going to come up with the modern software which will have features that will make travelling easier for the passengers. Once the software is launched, the passengers will have an option to choose berths as per their choice.
Till now, the passengers get berth as per the availability in a coach, due to which senior citizens and children suffer while travelling. However, the system will be effective from next year. The software will ensure that the passengers get the seat as per their choice. This system is already in place while booking airplane tickets.
Through this software, passenger will be informed about the confirmation of the seat of their choice, however, information on seat and coach will be given through SMS once the chart is prepared.
A source in the Railways said, “We often receive many complaints as well as requests for changing booked tickets so that family members travelling can get berth in the same coach. Many a times, senior citizens do not get the lower berths. At times other passengers agree to exchange the shift but sometimes they have to travel with the seats which are allotted to them. Once the software is launched, old citizens will be given preference for lower berths”
Earlier, Railway Minister Suresh Prabhu had announced that Aadhar number is not compulsory while availing concessions in train tickets in case of senior citizens
He said, “The system is intended to ensure that the senior citizen concession is not misused by unscrupulous elements by giving fictitious names and to use the data for decision making.”