Instant messaging app WhatsApp on Wednesday encountered an outage with users across the globe reporting problems accessing the service. Issues with the Facebook-owned app, which is used by 1 billion people worldwide, included sending and receiving messages and logging in, the Independent reported.
According to monitoring website Down Detector, hundreds of people complained about the outage from Malaysia to Spain, which appeared to have started on late Wednesday evening.
Some users took to Twitter, threatening they would migrate to rival messaging services because of the second outage in as many weeks.
“Around half of the complaints (56 percent) this time around were related to connection issues, while 32 percent of those who logged problems with the site said they were having trouble receiving messages,” Down Detector noted.
Users in Germany and some other European countries also encountered the problem. The affected users had posted the malfunction cases on social media. Many of them reported later the return to normal service, Xinhua news agency reported. Other severely affected countries included Belgium, the Netherlands, and Britain.
Meanwhile, the European Union on Thursday announced it will fine Facebook for providing “incorrect or misleading information” in connection with the 2014 purchase of mobile messaging service WhatsApp. The fine amount is 110 million euros ($122 million), Efe news reported