While Zomato Employees Protest, We Find Out If Pork & Beef Can Be Delivered In Howrah

A group of Zomato delivery agents threatened to go on strike in Howrah, refusing to deliver food containing either beef or pork

On August 11, a group of Zomato delivery executives in Howrah, West Bengal protested against Zomato and alleged that the company was “forcing” Hindu riders to deliver beef and Muslim riders to deliver pork. Amid the protests, a Twitter thread is questioning whether beef and pork are actually available for delivery in Howrah.

Twitter user ‘@peeleraja’ said he set his location to Howrah on Zomato app and searched for restaurants delivering “beef” or “pork”. According to the user, while the closest restaurant serving pork was over 10 km away in Park Street, Kolkata, the closes place serving a beef dish was around 15 km away. The user says that both the restaurants are out of Zomato’s delivery range. According to Zomato’s ‘Code of Conduct’ policies, the deliveries can only be made up to 8-10 km away from the restaurant without the dish being affected.

Here’s the Twitter thread:

Additionally, we also did a search on Zomato app for pork and beef dishes using the location ‘Howrah, West Bengal, India’. When it came to delivery, no restaurants were delivering either pork or beef dishes to the location.

howrah zomato delivery

However, in the ‘self-pickup’ option, the closest restaurant serving pork was 7.6 km away and no restaurants serving beef showed up on the search list.

howrah zomato self pickup

What the controversy is all about

A group of Zomato delivery agents threatened to go on strike in Howrah on August 11, refusing to deliver food containing either beef or pork. The employees said that they were “uncomfortable” handling the dishes and that Zomato was “forcing” them to deliver beef and pork against their wishes.

Zomato issued a clarification in a statement:

“In a country as diverse as India, it is impossible to ensure that vegetarian and non-vegetarian preferences are factored into delivery logistics. Delivery partners are unequivocally made to understand the practical nature of the job as they choose to enter the workforce. All our partners understand this fully. There is a small group of partners in Howrah who have raised concerns and we are looking to resolve the issue as quickly as possible. All our other partners are active in Kolkata and delivering food as always.”

“Food doesn’t have a religion”

In another controversy last month, a customer cancelled his order on Zomato and asked the company to change the delivery executive because Zomato had allocated “a non-Hindu rider”. Following this, Zomato put out a tweet saying, “Food does not have a religion. It is religion”. The sentiments were also echoed by the company’s CEO Deepinder Goyal who said Zomato wasn’t “sorry to lose any business that comes in the way of our values”.